We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There was no instruction but nothing difficult
Definitely worth your money. It is calculated in terms of fat. The child is 5.5 months old, he himself does not sit, for that he does not with his hands, constantly rides on his hands. Kinguruha directly helped out, small like, does not get tired. The weight is evenly distributed, as the straps of the carrying hold the hands, so that on the pope it does not sit much. Honestly, I calculated for a smaller effect. Recommend!
Satisfied, the quality is good!
Quality is super! Passenger satisfied)
super super super !!!! yuhuuu, I so happyyyyyyy :) fast delivery and very good quality my back now relaxed and thankthfull very good product, order one more thank you
Очень довольна эрго-рюкзаком. Качество очень хорошее. Все липучки и заклепки надежные. Ни где, ни чего не торчит. Доставка очень быстрая, ровно неделя . Продавец молодец .
Very cool thing. We're 2.5 months old until I wear it for a long time.
Good quality and fast
It looks pretty good, price quality, ok, we'll see practice when the child arrives, fast shipping less than 10 days, I recommend, thanks
Excellent quality and with multiple functionalities as it carries various pockets and zippers to fit the baby's dimensions. Fully recommended
Delivery for a week, looks like in the photo, very neatly sewn and the same bright colors. Recommend!
Fantastic product. Came very quickly to Belgium.
Not tried, but at first glance, well, a very good thing! As soon as the baby will sit down himself, we will immediately try.
Fully complies with the description
Omg it’s come so fast, and nice